If you are experiencing technical difficulties using the extranet or online forms, please contact the Helpdesk directly during regular business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m., eastern):
- The program’s online portals are only compatible with Internet Explorer and Mozilla Firefox. We apologize for any inconvenience this may cause.
- Adobe Acrobat Reader is required to preview and print the web application forms.
For any sustained interruptions on RSF application systems, please note that the Tri-agency Institutional Programs Secretariat (TIPS) follows the guidelines outlined on SSHRC and NSERC’s Service Standards.
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